狗万网址提供支持的客户位于全球各地,狗万网址属于各种市场和行业。Live Chat帮助他们增加销售,品牌认可,降低客户支持成本,并改善客户关系和整体客户体验。狗万网址


Feedback from Physician’s Plan Weight Loss & Wellness
Kim Uyak |运营总监


"We have used Provide Support for 10-years. It has been vital in answering new patient inquiries on our website. Our patients and prospects appreciate being able to chat with a real team member to answer their questions and assist with their needs. The platform is easy and flexible for our team members. I also like the ability to see the transcripts to use as coaching tools for training purposes. Customer Support has always been great too! Overall a great value for the cost! Thank you!"

"I am the main user of the online chat system we have in place with your company.
Love the live interaction with resolving customer issues as they're shopping online.
Also like the receipt of the entire dialogue to reflect back to.
Zero complaints!



Raul Ramirez R.


"Provide Support For more than 9 years it has been part of our commercial support team, during all these years it has accompanied us in our growth, it is certainly part of our digital strategy, it is the entrance of our clients as one of the most important channels to be In our business, our sites are visited by thousands of customers every day and Provide Support is there to help us with these customers. It is definitely as we mentioned at the beginning an important pillar of our company."

Feedback from Eakes Office Solutions
Ryan Hand | Information Systems Manager

Eakes Office Solutions


Antonio Carlos Santoro Martins |导演

DLL Informática Ltda.

“Somos Clientes Da提狗万网址供支持Muitos Anos E Estamos overmente Senveritos ComSoluçãodeConicação。
Jáfaz伙伴做Dia AComunicaçãodeNossosClientes Com Nossa Empresa Pelo Chat,Fato Que Diminuiu Sensivelmente o Volume deLigaçõesCelefônicas,电子邮件欧萨斯,Resclvendo de ManeiraRápidaAsSolicitaçõesdeNosssos客户。
Nossos Clientes Veem Como Parte Integrante Da Indicidade Visual de NossaPáginaoícone“在线聊天”
Como Director da DllInformática,Acompanho Regultmone As Connessas EAvaliaçõesDosyentimimentos,Semper Exigindo Uma Linguagem Altamente Profissional,Bem Como UM Pronto Atentogimento。

Mark Twarog | Vice President - Information Technology

CCCS Buffalo,Inc。

"We have been using Provide Support for several years and have found it to be incredibly helpful for staff and clients. It is very easy to set up and use. Staff are able to use canned responses that we have found to help our clients get the exact answer they are looking for. I don't think we have had a single issue for as long as we have used it. Provide Support simply WORKS! The price cannot be beat for all of the advanced features you receive. If you are looking for a secure chat software for your website, look no further."

Feedback from NIIT Limited UK
Lalit Rana

NIIT Limited UK

"We has been using ProvideSupport for the last 2 years as a chat tool for one of our customers in the Managed Training Services space. The beauty of the tool is its ease of use, it's flexibility/customization and it's just perfect for our business needs, be it configuring it to work for multilingual customer support, receiving offline messages, getting chat transcript to our CRM or integrating with the customer's platform to initiate chat.


Thank you ProvideSupport and keep up the good work."

Accel Group的反馈
Lynne Devore |合作伙伴,首席运营官

The Accel Group


Feedback from Modern Office Furniture
Reed Swensen



Kevin Priddy | President/CEO


"We have been using Provide Support since 2009 and we are very satisfied with the service. Our website has over 30,000 visitors per day and Provide Support’s live chat program allows us to interact with hundreds of users each day and handle their customer service needs. We love the ability to see exactly the current page a user is on as well as their location and internet browser. It helps us expedite every customer service request. We also like the Geo-location so we can see what parts of the country our visitors are located at any given moment. We are very happy with Provide Support and will continue to utilize their service for many years to come."

来自Mrom Audio的反馈
Yelena Kouz.


“我们,GROM音频、开发商和制造商的汽车audio infotainment systems and Bluetooth car kits, have been using Provide Support since 2010. We use Provide Support to help our customers navigate through our website, find the product that they need, answer to their technical questions and deliver high quality customer service.






我们对该服务非常满意,我们计划继续至少其他十年来使用Soverupport :)。

Keep up the good work guys!"




Feedback from Bloss & Dillard, Inc.
tate tooley |IT经理


"Provide Support’s live chat feature has allowed us to offer an additional channel through which our customers can contact us. One very handy feature is the canned responses. We are able to send required documents to our customers via direct weblinks by embedding them right into the canned response. So when our customers click on the link it takes them directly to the online form versus having to send them a pdf that has to be downloaded and opened."

Feedback from The CHI Company

The CHI Company


Elijah Tooling Inc.的反馈
Rick Miller | President

Elijah Tooling Inc.

"We have been using Live Chat Provide Support since 2009 without any issues. Day in/ Day out the service is rock solid. Although, for us, it doesn’t generate direct sales, it DOES afford another way to support our customers, especially if they need an answer “right now”. This avenue allows us to meet our customer at their point of need, which is sufficiency enough to continue the service."

Cuyahoga社区学院的反馈 -  Edern Campus,EEC 227
Kristina Vild | Director – College Information & Enrollment Support Center

Cuyahoga Community College – Eastern Campus, EEC 227

"We have been a long standing customer to Provide Support. On average we receive approximately 20,000 live chats per year. Provide Support has helped us to quickly and efficiently answer questions. The software is easy to install, user-friendly and their customer service is outstanding. I would highly recommend Provide Support as a cost effective way to communicate with your customers."

Steve R Cooter | President


“United SCP在我们的网站上有了”现场支持“功能多年来。我们习惯于每月支付59.00美元的单一用户,我们只是认为”这就是它的方式“,直到我们开始将其购物。我们的各种提供商令人震惊,但由于其出色的客户支持,易于实施以及它们提供的各种工具而定,令人满意的提供支持。我公司正在迅速扩狗万网址大,我们并不巨大,但有很大的占地面积。狗万网址客户出于同样的原因来到我们提供支持。当我们需要他们时,他们在我们身上拥有巨大的产品,准确,及时的信息,我狗万网址们可以接受银行。我看着我们的销售团队已关闭客户使用仅提供支持。这令人印象深刻。我狗万网址希望我早些时候会给他们这个工具。对于我们提供支持=增加销售额。“

Stuart Baxter |商业发展经理

Safelincs Ltd


Live Chat系统现在是我们的客户服务团队和客户的一体工具,并允许我们提供触摸和沟通的另一种方式。狗万网址我们推荐为其他组织提供给其他组织,因为我们认为服务远远超过成本。“

Windy Petersen |狗万网址客户运营主管



Feedback from Florida State University


"Information Technology Services (ITS) at Florida State University uses this feature at the Service Desk level to provide our customers (including faculty, staff, students, alumni, prospective students, and visitors to our university) assistance with IT services. An average of ten ITS Service Desk representatives are logged into the Provide Support chat system on a daily basis and our department uses this feature to assist approximately 1,400 customers a year. Our customers have remarked on enjoying the ease of access that this chat feature provides, while our Service Desk representatives find it to be a useful tool and medium through which to assist our customers with their various issues, requests, and concerns. Specifically our Service Desk representatives appreciate and frequently utilize the ability to create, edit, and use canned responses, to invite other agents into active chat sessions, and to view full chat transcripts, all of which enhance our productivity."

"Our experience, as a company, with Provide Support, so far is excellent!!! We have received excellent treatment whenever we needed to contact Provide Support.

The answers are accurate and meaningful while employees are always courteous and patient in our discussions!!! The live chat services provided are of high quality, user friendly and very usable.


Jim Haggerty |计划总监

Ade Incorporated.

“Ade Incorporated已经使用了许多年份作狗万网址为工具箱的一部分提供了支持。我们的客户喜欢它,我们的响应时间的即时性改善了我们的客户服务。使用提供支持是我们所狗万网址做的最佳决策之一。”

Agnes Tuba | Director



The canned responses and file sending facility are very useful, and saves us a lot of time and energy. With these two additional functions, the online chat support has proved to be a very effective and useful tool, better than telephone and faster than email.

Online chat helps build trust for our website visitors, hence they are more likely to book a consultation. And, considering the price of a dental implant placement, this means the Provide Support chat solution has a very good ROI...


Resiant Business Products,Inc。的反馈



Feedback from Carrier Bag Shop
Sujan Shah |常务董事




Anna Popielarz |总经理




除了对我们的论文写作和研究业务的实用性之外,它可能是我们纳入日常程序中的最用户友好的软件。只需打开计算机即可打开控制台;要举行聊天,是一个微风;并且控制台本身非常容易导航。在几秒钟之内,我们可以看到我们的客户在哪里;他们的电子邮件地址是什么;谁正在巡航我们的网站;还有更多 - 全部在一个非常易于阅读,易于使用的控制台中。

我们只有一个问题 - 与控制台一起,这是我们的结局;狗万网址提供支持升级但我们没有,这导致了一个轻微的故障。但不用担心!与提供支持运营商的实时聊天五分钟,我们了解了问题以及如何解决问狗万网址题。几乎从来没有这么容易获得此类问题的帮助!

In all, our project coordinators have gone from skeptical to sold; live chats in general clearly boost business, and Provide Support Live Chats make it easy for us to offer chats to our clients. We recommend Provide Support for all online businesses that are seeking greater interaction with their clients (and, in turn, increased profits)."




Feedback from Airfarenow.com


"We have had the provide support integrated into our website for a while now and we have received wonderful feedback from clients who can contact us in real time and get fast answers to their questions. A real personal touch that online business lacks. This product makes us look good as we can provide such quick customer service.Something impressive and memorable that will keep clients coming back to us. Highly recommended to all online businesses."

Steph Lunt.

Classic Car Carpets

“我们专注于基于原始模板的经典汽车的地毯套装,并在整个英国,欧洲和美国提供。提供的支持聊天软件有助于我们在原始聊天查询期间澄清客户所需的确切模式。我们可以问狗万网址狗万网址关于汽车的具体问题我们通常必须在以后追逐,所以它对我们来说非常适合。A +++“

Feedback from Tickets-To-Europe.com



Feedback from The Flag Corporation
Gyan Shah |总统 - 业务发展

The Flag Corporation

"As a proud customer of Provide Support since the past few months, I think your service is ABSOLUTELY FANTASTIC! I couldn't have really asked for more. I'm in love with my website even more after I've had the chat support. It's just too cool.

Keep up the good work!"

Feedback from Tembria
Don Leclair | President




Collector's Gallery的工作室风格






“我们一直以来的客户提供支持狗万网址狗万网址2005 and have found the product to be extremely useful. The chat program allows us to provide prompt quality support while giving our customers and future customers the opportunity to ask questions or receive technical support without having to make a long distance phone call. Not only are we pleased with the product and its abilities, but the pricing and support are unmatched. Thank you for making such a wonderful product and offering such wonderful support to go along with it."




Alex Edwards | COO


"Dear ProvideSupport,
We've been users of your service since we started, and have grown a lot over recent years - and are about to add more users to our account with you. We were just featured on the front page of the BBC's website yesterday and saw a massive increase in traffic - peaking at 2,000+ visitors. We were delighted to see the results on your "world map" feature, and very happy that your servers handled the high load so well."

Alex Edwards | COO



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