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狗万网址提供支持的客户位于全球各地,狗万网址属于各种市场和行业。Live Chat帮助他们增加销售,品牌认可,降低客户支持成本,并改善客户关系和整体客户体验。狗万网址

以下公司多年来一直忠于我们的服务。我们感谢他们的意见,很高兴与我们目前和潜在客户分享他们的意见。狗万网址

Feedback from Physician’s Plan Weight Loss & Wellness
Kim Uyak |运营总监

医生的计划减肥和健康

"We have used Provide Support for 10-years. It has been vital in answering new patient inquiries on our website. Our patients and prospects appreciate being able to chat with a real team member to answer their questions and assist with their needs. The platform is easy and flexible for our team members. I also like the ability to see the transcripts to use as coaching tools for training purposes. Customer Support has always been great too! Overall a great value for the cost! Thank you!"

"I am the main user of the online chat system we have in place with your company.
非常用户友好,发送文件等。
Love the live interaction with resolving customer issues as they're shopping online.
Also like the receipt of the entire dialogue to reflect back to.
Zero complaints!

谢谢!”

“我们已经使用了多年的支狗万网址持。我们多次改变了我们的网站设计,并且始终保持支持作为一个关键特征。提供支持,我们在办公室关闭时几小时才能达到更多客人当他们有一个问题时,客人可以获得快速信息。我们的员工可以轻松使用提供支持,它是非常可定制的,以满足我们的品牌和风格。“狗万网址

AuteCno的反馈
Raul Ramirez R.

autecno.

"Provide Support For more than 9 years it has been part of our commercial support team, during all these years it has accompanied us in our growth, it is certainly part of our digital strategy, it is the entrance of our clients as one of the most important channels to be In our business, our sites are visited by thousands of customers every day and Provide Support is there to help us with these customers. It is definitely as we mentioned at the beginning an important pillar of our company."

Feedback from Eakes Office Solutions
Ryan Hand | Information Systems Manager

Eakes Office Solutions

“eahes一直在使用过去7年的提供支持,并狗万网址喜欢产品以及他们的支持。我们使用它与我们的网上购物客户保持联系。我强烈建议为其他业务提供支持,因为它很容易和清洁狗万网址用于设置以及维护专业外观。肯定有5分。“

DLLInformáticaLda的反馈。
Antonio Carlos Santoro Martins |导演

DLL Informática Ltda.

“Somos Clientes Da提狗万网址供支持Muitos Anos E Estamos overmente Senveritos ComSoluçãodeConicação。
Jáfaz伙伴做Dia AComunicaçãodeNossosClientes Com Nossa Empresa Pelo Chat,Fato Que Diminuiu Sensivelmente o Volume deLigaçõesCelefônicas,电子邮件欧萨斯,Resclvendo de ManeiraRápidaAsSolicitaçõesdeNosssos客户。
Nossos Clientes Veem Como Parte Integrante Da Indicidade Visual de NossaPáginaoícone“在线聊天”
Como Director da DllInformática,Acompanho Regultmone As Connessas EAvaliaçõesDosyentimimentos,Semper Exigindo Uma Linguagem Altamente Profissional,Bem Como UM Pronto Atentogimento。
默凡罗斯一对普通舞会帕拉·帕拉·帕拉·帕拉·斯法拉斯·伊斯索斯·斯索斯·塔斯索·鲍克斯队。“

来自布法罗,Inc。的CCC的反馈
Mark Twarog | Vice President - Information Technology

CCCS Buffalo,Inc。

"We have been using Provide Support for several years and have found it to be incredibly helpful for staff and clients. It is very easy to set up and use. Staff are able to use canned responses that we have found to help our clients get the exact answer they are looking for. I don't think we have had a single issue for as long as we have used it. Provide Support simply WORKS! The price cannot be beat for all of the advanced features you receive. If you are looking for a secure chat software for your website, look no further."

Feedback from NIIT Limited UK
Lalit Rana

NIIT Limited UK

"We has been using ProvideSupport for the last 2 years as a chat tool for one of our customers in the Managed Training Services space. The beauty of the tool is its ease of use, it's flexibility/customization and it's just perfect for our business needs, be it configuring it to work for multilingual customer support, receiving offline messages, getting chat transcript to our CRM or integrating with the customer's platform to initiate chat.

他们的支持人员是我们见过的最好的工作人员之一。

Thank you ProvideSupport and keep up the good work."

Accel Group的反馈
Lynne Devore |合作伙伴,首席运营官

The Accel Group

“我们已经使用了几年的提供支持,它非常​狗万网址​适合我们的需求。该网站非常用户友好,您可以轻松地添加或减去员工。我可以让我们上传我们的帐户经理的实际照片,以便客户体验狗万网址感觉更加个性化。工作人员始终响应能够通过聊天服务客户。从管理立场,我可以一目了然地讲述我的员工是否登录,而且我能够收到每个成绩单的副本狗万网址为了质量保证。我强烈推荐这个产品。“

Feedback from Modern Office Furniture
Reed Swensen

现代办公家具

“现代办公室一直在使用近十年的近十年和www.instock狗万网址chairs.com。
狗万网址提供支持易于使用,可定制和可靠。在我们需要帮助或建议的几次,他们的支持人士非常乐于助人和反应。
我们建议为您在线商店寻找实狗万网址时聊天解决方案的公司提供支持。“

Flachub的反馈
Kevin Priddy | President/CEO

PlanHub

"We have been using Provide Support since 2009 and we are very satisfied with the service. Our website has over 30,000 visitors per day and Provide Support’s live chat program allows us to interact with hundreds of users each day and handle their customer service needs. We love the ability to see exactly the current page a user is on as well as their location and internet browser. It helps us expedite every customer service request. We also like the Geo-location so we can see what parts of the country our visitors are located at any given moment. We are very happy with Provide Support and will continue to utilize their service for many years to come."

来自Mrom Audio的反馈
Yelena Kouz.

金色音频

“我们,GROM音频、开发商和制造商的汽车audio infotainment systems and Bluetooth car kits, have been using Provide Support since 2010. We use Provide Support to help our customers navigate through our website, find the product that they need, answer to their technical questions and deliver high quality customer service.

狗万网址提供支持工具易于使用,适用于我们的支持代理商和客户。狗万网址界面直观,用户友好。多年来,我们也看到了对软件的改进,具有许多新功能。总的来说,我们提供支持的经验非常积极。“狗万网址

经销商面板的反馈
燕阿什顿

经销商面板

“我们已经使用了多年的优势(自2011年)。我们是一个主要用于经销商的网络托管提供商,高度可定制的聊天提供者提供了我们高度不寻常的商业模式,因此我们可以为我们的经销商的客户提供支持狗万网址150K活跃的商店而不妥协我们提供的白色标签转售。

他们的支持人员总是在水平上,非常有助于普遍支持问题以及集成支持。

我们对该服务非常满意,我们计划继续至少其他十年来使用Soverupport :)。

Keep up the good work guys!"

完美百叶窗的反馈意见
大卫托马斯

完美的百叶窗,Inc。

“狗万网址为我们的公司提供支持是一个非常有用的工具。在使用提供支持之前,我们的客户服务人员每天在手机上花了几个小时。现在他们可以有一个非常快速,简单的在线讨论,通常可以用”狗万网址罐装“答案。它使他们的生活更轻松,更高效。”

Feedback from Bloss & Dillard, Inc.
tate tooley |IT经理

Bloss&Dillard,Inc。

"Provide Support’s live chat feature has allowed us to offer an additional channel through which our customers can contact us. One very handy feature is the canned responses. We are able to send required documents to our customers via direct weblinks by embedding them right into the canned response. So when our customers click on the link it takes them directly to the online form versus having to send them a pdf that has to be downloaded and opened."

Feedback from The CHI Company
马修·查尔蒂亚|总统

The CHI Company

“Chi公司将饮料和流体相关的零件和配件销售给全球客户。正确的信息正确地服务我们的客户是至关重要的,这是满足他们的需求。提供支持在线聊天与我们的网站完全集成,以实现这一目标狗万网址狗万网址正确的部分和正确的尺寸。
Chi公司的客户每天使用在线聊天功能狗万网址。通过能够在实时与客户同时交流,我们能够确定客户的需求,并尽可能疑问,他们对购买并确保满意的客户满意度。狗万网址
狗万网址提供支持真的是我们在我们的运营中的CHI公司合作伙伴。“

Elijah Tooling Inc.的反馈
Rick Miller | President

Elijah Tooling Inc.

"We have been using Live Chat Provide Support since 2009 without any issues. Day in/ Day out the service is rock solid. Although, for us, it doesn’t generate direct sales, it DOES afford another way to support our customers, especially if they need an answer “right now”. This avenue allows us to meet our customer at their point of need, which is sufficiency enough to continue the service."

Cuyahoga社区学院的反馈 -  Edern Campus,EEC 227
Kristina Vild | Director – College Information & Enrollment Support Center

Cuyahoga Community College – Eastern Campus, EEC 227

"We have been a long standing customer to Provide Support. On average we receive approximately 20,000 live chats per year. Provide Support has helped us to quickly and efficiently answer questions. The software is easy to install, user-friendly and their customer service is outstanding. I would highly recommend Provide Support as a cost effective way to communicate with your customers."

联合静态控制产品的反馈
Steve R Cooter | President

联合静态控制产品

“United SCP在我们的网站上有了”现场支持“功能多年来。我们习惯于每月支付59.00美元的单一用户,我们只是认为”这就是它的方式“,直到我们开始将其购物。我们的各种提供商令人震惊,但由于其出色的客户支持,易于实施以及它们提供的各种工具而定,令人满意的提供支持。我公司正在迅速扩狗万网址大,我们并不巨大,但有很大的占地面积。狗万网址客户出于同样的原因来到我们提供支持。当我们需要他们时,他们在我们身上拥有巨大的产品,准确,及时的信息,我狗万网址们可以接受银行。我看着我们的销售团队已关闭客户使用仅提供支持。这令人印象深刻。我狗万网址希望我早些时候会给他们这个工具。对于我们提供支持=增加销售额。“

Safelincs有限公司的反馈
Stuart Baxter |商业发展经理

Safelincs Ltd

“Safelincs以市场领先的客户服务而自豪。在提供现场网上聊天之前,我们总是觉得电狗万网址话支持和电子邮件查询之间的空白落在了,而PrevientPort聊天系统完美地填补了空白。系统和系统的安装管理面板非常用户友好,我们喜欢我们的运营商团队的个性化选项。

Live Chat系统现在是我们的客户服务团队和客户的一体工具,并允许我们提供触摸和沟通的另一种方式。狗万网址我们推荐为其他组织提供给其他组织,因为我们认为服务远远超过成本。“

Blackfoot的反馈
Windy Petersen |狗万网址客户运营主管

黑脚

“狗万网址提供支持的在线聊天已经赋予了客户的授权,给出了达到Blackfoot的工具的选择。业务已成狗万网址为”Go“,并拥有这种支持渠道,为我们的客户提供了易于访问的Blackfoot的门户,而且允许Blackfoot保持互动的客户服务经验。“狗万网址

Feedback from Florida State University
大卫洛顿|服务台支持技术人员
信息技术服务

佛罗里达州立大学

"Information Technology Services (ITS) at Florida State University uses this feature at the Service Desk level to provide our customers (including faculty, staff, students, alumni, prospective students, and visitors to our university) assistance with IT services. An average of ten ITS Service Desk representatives are logged into the Provide Support chat system on a daily basis and our department uses this feature to assist approximately 1,400 customers a year. Our customers have remarked on enjoying the ease of access that this chat feature provides, while our Service Desk representatives find it to be a useful tool and medium through which to assist our customers with their various issues, requests, and concerns. Specifically our Service Desk representatives appreciate and frequently utilize the ability to create, edit, and use canned responses, to invite other agents into active chat sessions, and to view full chat transcripts, all of which enhance our productivity."

"Our experience, as a company, with Provide Support, so far is excellent!!! We have received excellent treatment whenever we needed to contact Provide Support.

The answers are accurate and meaningful while employees are always courteous and patient in our discussions!!! The live chat services provided are of high quality, user friendly and very usable.

保持良好的工作!!!”

Ade的反馈并入
Jim Haggerty |计划总监

Ade Incorporated.

“Ade Incorporated已经使用了许多年份作狗万网址为工具箱的一部分提供了支持。我们的客户喜欢它,我们的响应时间的即时性改善了我们的客户服务。使用提供支持是我们所狗万网址做的最佳决策之一。”

伦敦牙科植入物的反馈
Agnes Tuba | Director

伦敦牙科植入物

“我们去年加入了Supportupport.com,只有在一个月或两个月后,我们必须由于这项服务的普及而升级我们的包裹。很快就会显然,我们的客户不仅预计,而且享受在线聊天设施并欣赏这一事实他们可以与我们的团队讨论牙科查询。

The canned responses and file sending facility are very useful, and saves us a lot of time and energy. With these two additional functions, the online chat support has proved to be a very effective and useful tool, better than telephone and faster than email.

Online chat helps build trust for our website visitors, hence they are more likely to book a consultation. And, considering the price of a dental implant placement, this means the Provide Support chat solution has a very good ROI...

在我们看来,如果您提供聊天设施,您将看到访问者的明确上升。“

Resiant Business Products,Inc。的反馈
史蒂文伍德尔

依赖商业产品,Inc。

“狗万网址提供支持使我的公司能够更好地支持更喜欢通过网络订购电源的客户。在业务中,没有比一个产品所声称不会破坏银行的价格更好。谢谢。”

Feedback from Carrier Bag Shop
Sujan Shah |常务董事

承运人包店

“提供的消息传递系统允许我们的团队成为提供客户的咨询的创新的新方法。解决方案很容易设置,使用,并且成本最小。我已经通过消息系统纯粹与客户完成了整个销售。狗万网址我们的员工在使用该产品时,我们的工作人员可以联系其他工作人员和电话人员,他们的员工们享受较高的员工。这是一个让我们公司的形象也很棒。人们总是兴奋和易用的令人深心的印象狗万网址与我们交易时的人很有信心。它是一个我会全心全意地推荐的产品。谢谢!“

“我们非常感谢您的服务。我们确实对我们的业务流程进行了影响。这是另一个途径,即一对一地与客户交谈。您的服务很棒。”狗万网址

自定义论文LLC的反馈
Anna Popielarz |总经理

定制论文LLC.

“狗万网址提供支持在提高我们的销售方面非常有助于令人难以置信的乐观。我们的客户欣赏能够即时访问我们的项目协调员,以验证我们不是”机器人“(以其言语),我们可以立即回答他们的写作问题时尚(而不是发送电子邮件然后等待回复)。反过来,又欣赏能力以快速且简单的方式与客户沟通;它减少了我们的服务器必须处理的电子邮件数量,并允许我们的能力移动事情(再次,而不是始终等待电子邮件来回通过,这可能需要几个小时)。

每次我们与客户聊天时,我们都会收到一份对话的书面记录,这也有助于我们跟踪我们的许多项目。

除了对我们的论文写作和研究业务的实用性之外,它可能是我们纳入日常程序中的最用户友好的软件。只需打开计算机即可打开控制台;要举行聊天,是一个微风;并且控制台本身非常容易导航。在几秒钟之内,我们可以看到我们的客户在哪里;他们的电子邮件地址是什么;谁正在巡航我们的网站;还有更多 - 全部在一个非常易于阅读,易于使用的控制台中。

我们只有一个问题 - 与控制台一起,这是我们的结局;狗万网址提供支持升级但我们没有,这导致了一个轻微的故障。但不用担心!与提供支持运营商的实时聊天五分钟,我们了解了问题以及如何解决问狗万网址题。几乎从来没有这么容易获得此类问题的帮助!

In all, our project coordinators have gone from skeptical to sold; live chats in general clearly boost business, and Provide Support Live Chats make it easy for us to offer chats to our clients. We recommend Provide Support for all online businesses that are seeking greater interaction with their clients (and, in turn, increased profits)."

ReveSback来自Newkadia.com.
吉姆德鲁克|总统

newkadia.com.

“Simptomport拥有不仅仅是为自己付出的报酬。首先,客户告诉我,他们对我的电子商务网站感到更加自信,狗万网址因为他们可以轻松联系。其次,我能够立即回答有关产品的问题,并已了解如何这增加了销售额。第三,我可以查看当有人在我的购物车页面上延长的时间段,可以联系他们帮助他们完成结账。有几种其他大的原因:我喜欢提供的提供,包括非常了解的客户服务狗万网址真正知道如何帮助您的部门。提供的HotelPort是我网站的不合格成功。“

Feedback from Airfarenow.com
安娜梅哈里拉亚人

Airfarenow.com

"We have had the provide support integrated into our website for a while now and we have received wonderful feedback from clients who can contact us in real time and get fast answers to their questions. A real personal touch that online business lacks. This product makes us look good as we can provide such quick customer service.Something impressive and memorable that will keep clients coming back to us. Highly recommended to all online businesses."

经典汽车地毯的反馈
Steph Lunt.

Classic Car Carpets

“我们专注于基于原始模板的经典汽车的地毯套装,并在整个英国,欧洲和美国提供。提供的支持聊天软件有助于我们在原始聊天查询期间澄清客户所需的确切模式。我们可以问狗万网址狗万网址关于汽车的具体问题我们通常必须在以后追逐,所以它对我们来说非常适合。A +++“

Feedback from Tickets-To-Europe.com
迪诺腐败

票--to-europe.com.

“谢谢您为在我们开始使狗万网址用即时消息传递产品之前,我们提供了许多可能性的支持。我们现在能够与更多客户沟通,使我们能够随时在线访问(来自我们的网站和我们的个人电子邮件签名)狗万网址。我已经大大减少了免费电话呼叫和成本,并且在国际市场上特别有用。我们为那些不熟悉公司的人建立了更多可信度,我们现在有与我们的连接感狗万网址客户,我们正在创建每个聊天会话的社区。“

Feedback from The Flag Corporation
Gyan Shah |总统 - 业务发展

The Flag Corporation

"As a proud customer of Provide Support since the past few months, I think your service is ABSOLUTELY FANTASTIC! I couldn't have really asked for more. I'm in love with my website even more after I've had the chat support. It's just too cool.

Keep up the good work!"

Feedback from Tembria
Don Leclair | President

Tembria

“我们一直在使用超过6个月的提供支持狗万网址,自第一天以来一直以与之相信的人。与我们的许多竞争对手不同,为我们提供优秀的技术支持。提供支持的在线聊天软件已开通为客户和前景提出了一个很好的新方法,并在与我们狗万网址联系并立即回答了他们的问题。我们选择提供支持,因为它具有所提供的特征和功能的最佳灵活性以及价格实惠和可扩展的定价模型狗万网址我们的需求。“

收藏家库的工作室风格反馈
凯文休斯|销售经理

Collector's Gallery的工作室风格

“我们是一家家庭经营的照片框架,事件文件夹和专业礼品包装制造商,管理多个网站。每个网站都有一个独特的客户,已朝着产品的经销商和经销商以及最终用户/消费者量身定制。给予狗万网址每一位客户都狗万网址可以向我们的成功提出问题的能力至关重要。我们一直是我们的经验,其中有一个在线聊天功能让客户感到“真正的”人在那里帮助他们...就像在砖和砂浆店面。

因为我们的网站每小时每天都开放,所以必须确保客户对购物感到舒服。狗万网址设计和维护我们自己的网站,我们有时候太接近了我们的产品,并假设每个人都了解如何工作或他们的利益。当我们看到客户经常询问同狗万网址样的事情时,我们一定要将该信息添加到我们的产品功能中,让客户添加了他们所在的所期待所在的保证。

我们购物了,广泛地看着我们网站的许多不同聊天选项。虽然其他公司为我们提供了聊天功能,但能够直接在聊天窗口内上传,并且共同浏览器功能使得与提供支持的合作伙伴的最终决定是我们从未后悔的一个简单的决定。“狗万网址

RTI软件支持的反馈
RTI软件支持Team

RTI软件支持

“我们一直以来的客户提供支持狗万网址狗万网址2005 and have found the product to be extremely useful. The chat program allows us to provide prompt quality support while giving our customers and future customers the opportunity to ask questions or receive technical support without having to make a long distance phone call. Not only are we pleased with the product and its abilities, but the pricing and support are unmatched. Thank you for making such a wonderful product and offering such wonderful support to go along with it."

来自Covicyourcar的反馈
格雷格利恩|m

Coveryourcar.

“使用提供的支持聊天服务超过12个狗万网址月,现在我们对其功能和能力留下了非常深刻的印象,并为我们提供增强的客户支持,并出于正常的办公时间。我们是一家全球公司汽车封面公司,基于狗万网址英国并欣赏不同时间区和所有时间的瞬间响应的必要性。提供支持让我们向客户提供这一点。来自我们的秘密课程10/10。“狗万网址狗万网址

BullionVault.com的反馈
Alex Edwards | COO

BullionVault.com.

"Dear ProvideSupport,
We've been users of your service since we started, and have grown a lot over recent years - and are about to add more users to our account with you. We were just featured on the front page of the BBC's website yesterday and saw a massive increase in traffic - peaking at 2,000+ visitors. We were delighted to see the results on your "world map" feature, and very happy that your servers handled the high load so well."

BullionVault.com的反馈
Alex Edwards | COO

BullionVault.com.

“在全面搜索在线支持服务后,BullionVault.com很高兴找到提供支持的优雅解决方案。BullionVault.com允许世界各地的私人单位黄金交易员在现场市场价格上互相购买和销售黄金金狗万网址牌。这需要从潜在客户的高度信任,并且可以理解。提供支持使我们能够成本有效地为我们的客户提供增加的支持水平,狗万网址并积极启动与新用户和指南的联系狗万网址他们通过我们的服务。“

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