Unlimited number of chats per agent and the possibility to add your live chat button to multiple domains at no extra cost.
无论您是运行Magento，shopify，wix，wordpress，Joomla还是任何其他平台，您都可以轻松整合our live chat widget.
We offer 30-day money back if you decide to stop using live chat service after your first payment. There are no hidden costs with us.
41 languages are currently available for the live chat window. If the required language is not listed in your account settings, please let us know. Desktop agent app is currently available in English, German, Chinese and Russian.
Web agent app is currently available in English, German, French, Chinese and Russian.
Our website and account Control Panel are available in English, German, French, Spanish, Brazilian Portuguese, Japanese, Chinese and Russian.
You need to insert a chat button code into your website source. You can find our chat button codes on the My Account / Chat Button Codes page in your account. Additionally, you can check our integration tutorials.
Your agent logins will be locked after the free trial expiration and you will not be able to assist your customers on live chat. However, we do not remove accounts, all your settings will be stored intact and you can activate your account anytime later.
要恢复密码，请按照我们的password recovery link. If you cannot recall your account name, please contact our 24/7 live chat customer service for assistance.
We send chat transcripts and offline messages via an encrypted channel. We do not store them on our servers. The encryption takes place during transmission from our server to customer's mail server.
是的,我们提供IP拦截器,你可以阻止separate IPs, IP ranges and domains. You can also specify allowed domains and filter your customers by regions.
Yes, you can send chat invitations from your agent app. If you would like to draw attention of your website visitors automatically, you can enable eye catcher bubble which will appear on your website above, below or next to your live chat button, depending on its position on your website page.
Yes, you can request your account cancellation anytime. If you are a new customer, we offer 30-day money back guarantee. This means we will refund the first payment within first 30 days of your billing period if you were not satisfied with our service.
Yes, we offer apps for Android and iPhone. Your agents can install them on their devices and use to assist customers on the go or just to monitor chats if they need to step away from their computers.
Yes, your agents can log into desktop and mobile apps at the same time. This is convenient if they need to monitor chats when they need to leave their working place for some time. They can also install our desktop app on any number of computers and connect with the agent app from home.
Our web app supports all features you need for smooth and convenient chatting process. However, desktop app is more stable and supports such features as screenshots, flexible chat notifications, Geo location tab and gives a possibility to adjust the look of Visitors tab with monitoring results.
You can have as many chats you can handle, we do not limit the number of chats per agent. In our system it is possible automatically close chats where the visitor left the conversation. You can enable this option on the Account Settings / Chat Management page.
成千上万的企业使用我们的Live Chat Widget全球客户服务需求狗万网址
"Provide Support's on-line chat software has opened up a great new way for customers and prospects to get in touch with us and have their questions answered right away."唐莱克莱尔
"Our experience, as a company, with Provide Support, so far is excellent!!! We have received excellent treatment whenever we needed to contact Provide Support. Keep up the good work!!!"Nikos Feratis
“...... Live Chat系统现在是我们的客户服务团队和客户的一体化工具，并允许我们提供另一种触摸和沟通方狗万网址式。我们推荐了为其他组织提供的服务......”Stuart Baxter.
"In Mpcshop we are using Provide support from more than 10 years. It is part of our working tools and we can not imagine not to have it. We find it very useful expecially to communicate with customers of other languages."Alberto Musso
"Provide Support's software is well-designed, and it does a vital job to help us keep instant contact with our valued clients globally. Provide Support is a reliable service provider that never fails to deliver good solutions"凯特哈Quasdorf.
“Somos Clientes DA提狗万网址供支持A Muitos Anos E Estamos TotalMente Senvereitoos ComSoluçãodeCunicação.JáfazParte Do Dia Dia AComunicaçãodeNossosClientes Com Nossa Empresa Pelo Chat ...”Antonio Carlos Santoro Martins